We have recently switched Customer Service platforms, we apologize for any inconvenience and confusion. We have significantly outgrown our old system, so it was time for a change. The reason for this is to provide a better customer experience for you. There are now a few easy, simple, and more reliable ways that you can get in contact with us!
If you haven't noticed yet, we have a new support center at the bottom right of each page. With this new support function, you can search within our help center for our most frequently asked questions, leave a message for us, and during business hours you will even be able to live chat with us or even request a call back from us!
If you would just like to email us, you can do that by submitting a ticket HERE, or by using our support center that says "Support" pop up at the bottom right of your screen.
But don't worry, if you would rather just give us a call, you can always reach us at our new phone number 833-496-6401